HENDERSON, Nev. — June 18, 2025 — The Michigan Dental Association (MDA) has joined forces with MEDVA, a leader in HIPAA-compliant remote staffing, to help dental practices across Michigan manage growing administrative staffing challenges.
The partnership aims to provide dental teams with trained, remote professionals who can assist with critical back-office operations, including billing, insurance coordination, patient scheduling, and records management. Both organizations say the collaboration will improve practice efficiency while maintaining high standards for quality and compliance.
“This partnership with MEDVA offers a real solution to one of the most pressing issues dental offices face today—staffing,” said Dr. Mark M. Johnston, Chair of MDA Insurance and MDA Services. “Unlike automation tools, MEDVA offers actual professionals who understand the daily needs of dental practices and can support overworked teams with accuracy and care.”
MEDVA, co-founded by medical professionals, is already trusted by over 200 dental and orthodontic practices nationwide. Its remote staff integrate directly into existing practice systems, providing consistent and reliable support that helps reduce the burden on in-office teams.
“This collaboration allows dentists to spend more time focusing on patient care by relieving them of time-consuming administrative tasks,” said Dr. Steven Kupferman, Co-Founder and Chairman of MEDVA. “It’s about easing pressure where it matters most.”
Christine Kowalczyk, CEO of MEDVA, emphasized the long-term benefits of the partnership. “We’re offering a smarter, scalable approach to staffing that helps reduce burnout and encourages sustainable growth for dental practices,” she said.
The alliance is designed to strengthen the operations of dental offices throughout Michigan by delivering flexible, professional support with a human touch. Backed by clinical experience and industry knowledge, MDA and MEDVA hope to make remote staffing a viable and trusted option for practices seeking to maintain quality while navigating staffing shortages.
Together, the organizations are committed to helping Michigan dentists build more resilient, patient-focused practices through modern, people-first staffing solutions.
